Producing And Packing

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FAQ

1. What are your main products?
We Ecoographix are a specialized supplier of printing machines and consumables. We cover both digital printing and offset printing, including prepress, pressroom, and post-press, focusing on packaging printing and book printing.
We have hundreds of users all over the world. We bring forward top quality Chinese printing products to meet diversified printing requirements.

2. Where is your factory?
Our sales office is in Hangzhou, one hour by train away from Shanghai. Our factories are in Shanghai, Wenzhou, Suzhou, and Nanyang.

3. What is your warranty?
One year for machine and printing head if use our ink. One year for the machine only if do not use our ink.

4. What is the Lead Time?
Usually 30 days, and we will try our best to meet your demands.

5. What about the Installation and after-sales technician support?
Our engineer can help with the installation and provide the necessary training. The buyer should take the round airplane tickets and service charge
and the local accommodation cost. Any problems or questions, we will be at your disposal 7x24 hours.

    EcooGraphix is a leading global supplier and service provider for graphics arts equipment and printing supplies. It started in 2010 with developing and manufacturing CTP machines and printing plates. EcooSetter CTP machines and Ecoo plates have now become well-known brand names worldwide. There are over 500 printers worldwide currently running EcooGraphix ctp and plates on daily base. There are around 45 international distributors globally in partnership with EcooGraphix. EcooGraphix teams have over 25 years' experience specialized in prepress, printing, finishing equipment and consumables and digital printing. We guarantee customer satisfaction on every single product we provide.

    With extended product needs among our growing customer base as well as major manufacturers partnership and support, EcooGraphix has expanded its portfolio into additional printing supplies such as offset printing inks, offset printing blankets, printing chemicals, finishing equipment such as die cutting machines, laminating machines, UV coating machine, digital cutter, book binding machines, digital label printers, digital foil stamping machines and 3D printers. Our goal is to provide customers with a one stop shop for graphic arts equipment and supplies.

    Understanding well international market requirements and industry trends, EcooGraphix implements highest standard of Quality control and production standard, allowing every product meets the highest quality standard such as in USA, Canada, UK, and Germany. Service is also at the core of EcooGraphix business. With truly 7X24 hours worldwide service infrastructure and system, EcooGraphix stands firmly behind every piece product and ensure each customer of seamless operations.

   Your Success, Our Destiny!