Q1: What to do for specific color requirements from our company?
A: We offer customers inks in specific color or ink with specific characteristics sometimes, like drying speed, smell, resistance to fading, gloss. Please send us detailed ink sample or pantone No# so that we can produce carefully for you.

Q2: How to storage offset printing ink?
A: The ideal process and storage temperature for offset inks is between 18ºC-25ºC. If the offset inks are too high in viscosity due to storing at low temperatures problems may occur by insufficient flow in the duct and picking at sensitive stocks. If the inks will be processed in higher temperatures, so because of low viscosity misting, ink/water problems or high sot gain may occur. The ink cans have to be stored vertically standing under exclusion of daylight.

Q3: Can I get the sample?
A: We are very glad to provide some free sample for you to test. We usually provide 1 set ink 4kg(1kg/can) for free, but sincerely hope to get your kind support for the air courier freight. This cost can be returned to you in your first order.

Q4: Can I visit your factory?
A: You are warmly welcome to visit our factory! Our company is in Hangzhou city, which is about 1.5 hours by train from Shanghai.

    EcooGraphix is a leading global supplier and service provider for graphics arts equipment and printing supplies. It started in 2010 with developing and manufacturing CTP machines and printing plates. EcooSetter CTP machines and Ecoo plates have now become well-known brand names worldwide. There are over 500 printers worldwide currently running EcooGraphix ctp and plates on daily base. There are around 45 international distributors globally in partnership with EcooGraphix. EcooGraphix teams have over 25 years' experience specialized in prepress, printing, finishing equipment and consumables and digital printing. We guarantee customer satisfaction on every single product we provide.

    With extended product needs among our growing customer base as well as major manufacturers partnership and support, EcooGraphix has expanded its portfolio into additional printing supplies such as offset printing inks, offset printing blankets, printing chemicals, finishing equipment such as die cutting machines, laminating machines, UV coating machine, digital cutter, book binding machines, digital label printers, digital foil stamping machines and 3D printers. Our goal is to provide customers with a one stop shop for graphic arts equipment and supplies.

    Understanding well international market requirements and industry trends, EcooGraphix implements highest standard of Quality control and production standard, allowing every product meets the highest quality standard such as in USA, Canada, UK, and Germany. Service is also at the core of EcooGraphix business. With truly 7X24 hours worldwide service infrastructure and system, EcooGraphix stands firmly behind every piece product and ensure each customer of seamless operations.

   Your Success, Our Destiny!